General asked Questions

PAYMENTS AND CANCELLATIONS

How can I cancel my plan and get a refund?


Cancellations You may cancel your membership within two business days of your join date and receive a full refund. Business days - Monday to friday​




How much time will it take to recieve my plans?


It would take 24 hours in order to recieve your plan . If you didnt recieve your plan you can issue a ticket for your complaint below and we will get back to you soon.




Where will I recieve my plans?


You can recieve your plans on E-mail provided by you .




What Are My Payment Options?


All you need is a Credit or Debit Card. Once you have selected the product you wish to purchase you will be forwarded to the checkout where can enter your details. At this point in time Payu money is our preferred secure method of payment. To pay simply click on the product you want to purchase. Follow the on screen instructions and you should be redirected to the DSF / Citrus Checkout. Again let us know if you have any questions at the support email below and the team will happily assist.





PURCHASE QUESTIONS

Can Anyone Join Training Programs?


ure! As DSF is an online personal trainer everything is done online. All that is required is an internet connection. All communication is also conducted via email. This applies for both DIGVIJAY SINGH and the DSF team.




How Does Email Support Work?


DIGVIJAY SINGH and the DSF team both respond to all emails ASAP. Our response time varies but expect a reply within 8 hours. Although more often the not a lot sooner than that. Also just keep in mind our team is based in INDIA. Due to different time zones you may get a delayed reply when you may normally expect a more efficient one.




Will My Meal Plan Be Tailored to My Personal Requirments?


All meal plans and workout programs are personalised to the individual. Based on (but not limited to) each individuals statistics, daily activity levels, food preferences and goal. A complete macronutrient breakdown is also included with all personalised meal plans. So anything you dislike, cannot access, does not fit your budget or simply want excluded, can be! DIGVIJAY currently has countless vegetarian/vegan/gluten free and halal clients. He is used to working with a wide variety of clients. Each individual is taken into consideration and catered to accordingly





Contact Us

The Terminator Gym

Address:

 

B- 2015, Opposite Punjab National Bank, Indra Nagar, Lucknow, Uttar Pradesh 226016.

Contact Hours: 

 9PM to 3PM

(Monday to Friday)

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